Kitvela Studio gives you full self-service control to revoke connected social channels, delete brand kits and workspaces, or permanently erase your account and personal data at any time.
1. Disconnect a social channel and delete OAuth tokens (Instant)
To immediately delete stored OAuth access tokens, refresh tokens, or SMTP credentials for Facebook, Instagram, WhatsApp, YouTube Shorts, LinkedIn, X, or Email without deleting your Kitvela Studio account:
- Sign in to your workspace, open Settings, and select the Integrations tab.
- Select the connected channel (Facebook, Instagram, WhatsApp, YouTube Shorts, LinkedIn, X, or Email) and click Disconnect.
- Your encrypted access token, refresh token, and channel metadata are immediately deleted from our database, and any pending scheduled posts for that channel are canceled. You can also revoke access directly in the external platform's security settings:
2. Delete a brand kit, job, or entire workspace
You can delete any individual brand kit, announcement job, illustration, or short video directly from its detail page in Kitvela Studio. Workspace Owners can permanently erase an entire workspace, including all brand kits, generated media files, approval logs, and connected channel credentials, by opening Settings, selecting the Danger Zone section, and clicking Delete workspace.
3. Permanently delete your account and personal data
To permanently delete your Kitvela Studio user account and all associated personal data:
- Sign in to your account, open Settings, and select the Danger Zone section.
- Transfer ownership of or delete any workspaces where you are the sole Owner.
- Click Delete account and confirm. Your user profile, authentication sessions, mobile device push tokens, personal brand drafts, and personal data are permanently removed.
4. Request manual data deletion via email
If you connected a social account (such as Facebook, Instagram, YouTube, LinkedIn, or X) to Kitvela Studio and can no longer access your workspace, send an email to privacy@kitvela.net with the subject line 'Data Deletion Request' and include the email address or social profile identifier associated with your account. We verify and complete all manual deletion requests within 7 business days (and no later than 30 days) and send written confirmation once completed.